If user tries to login to user panel https://servername:2083 and login just refreshs, execute this script on cwp7 root shell:
sh /scripts/cwpsrv_rebuild_user_conf
If this does not help and the file system lock is active for this user, try this in the root shell:
chattr -R -i /home/{USER}/
Ref.: https://forum.centos-webpanel.com/centos-7-problems/unable-to-login-into-user-account/